Elements and Performance Criteria
- Prepare to despatch mail
- Individual and work team priorities and responsibilities are identified and confirmed
- Hazards are identified, risks are assessed and control measures are implemented
- All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied
- Mail to be despatched is identified and accessed, and priority for despatching is established
- Despatch mail
- Internal operating procedures and standards are applied to processing mail
- Mail is processed accurately and correctly in accordance with priority for despatching
- Mail is handled and equipment is operated safely to minimise risk of injury to people and damage to mail
- Mail to be despatched is weighed and/or scanned to ensure it is in accordance with workplace procedures
- Mail is placed in appropriate mail transport devices for despatch
- Mail transport devices are moved to holding/loading areas in accordance with workplace procedures
- Complete despatch of mail